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We get a LOT of question. Here are the answers to some of the most common. 

Bailes understands that you may have questions about natural stone countertops at every stage.  Whether you’re simply looking into the possibility of installing a new stone countertop, or looking to maintain the one you’ve just had installed, we have answers.  If you have a question that’s not listed here, feel free to contact us – we’ll be happy to help you!


Do I have to seal my natural stone countertop?

Most natural stone countertops require sealing; however, many of our natural stock granites do not.  You should know though that sealing is a relatively easy process that simply involves a liquid and a cloth.  In most cases, you will need to seal every 6 months or once a year; however, in the case of an extra light-colored granite, sealing may be necessary once a month.

Should I purchase my sinks and faucets before having my countertop installed?

Yes!  Bailes will need your sink and faucet for measurements to create your template.  

What is the best natural stone for a kitchen countertop that will be heavily used?

Granite is the natural stone best suited for kitchen countertops.  Granite resists heat, will not react with citric acid, coffee, tea, alcohol, or wine, and it is very resistant to bacteria.


Is natural stone expensive?

Some natural stones are more expensive than others, but the average cost of stone has actually decreased in recent years.  Many stones are comparable in price to acrylic countertops.

Can I place hot pots and pans directly onto my granite countertops?

Yes! Granite absorbs and disperses heat. Your stone will not damage as long as the hot item is placed in a large area on the countertop. We recommend that you do not place hot items on small areas such as the area in front of sink cutouts, as the stone cannot disperse the heat evenly here.

Is it true that granite countertops can harbor bacteria?

No! The only material that harbors fewer bacteria than granite is stainless steel.

Can granite countertops be repaired if damaged?
It is very difficult to damage granite countertops, but there are certain ways to fix it.  A crack or etch can be sealed with a mixture of powdered granite and epoxy resin, and in some cases broken pieces can be epoxied back together. If you experience damage, and bought your stone from Bailes Granite, please call us to discuss options.

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