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Frequently Ask Questions (FAQs)

Bailes understands that you may have questions about natural stone countertops at every stage. Whether you’re simply looking into the possibility of installing a new stone countertop, or looking to maintain the one you’ve just had installed, we have answers. If you have a question that’s not listed here, feel free to contact us – we’ll be happy to help you!

1. Do I have to seal my natural stone countertop?

Most natural stone countertops require sealing; however, many of our natural stock granites do not. You should know though that sealing is a relatively easy process that simply involves a liquid and a cloth. We supply our customers with a sealing regimen that is custom-suited for their particular countertop. In most cases, you will need to seal every 6 months or once a year; however, in the case of an extra light-colored granite, sealing may be necessary once a month.

2. Should I purchase my sinks and faucets before having my countertop installed?

Yes! Bailes will not create your custom template without you first purchasing your sink and faucet and having them on site. However, you need not have your sink and faucet actually installed before template.

3. What is the best natural stone for a kitchen countertop that will be heavily used?

Granite is the natural stone best suited for kitchen countertops. Granite resists heat, will not react with citric acid, coffee, tea, alcohol, or wine, and it is very resistant to bacteria.

4. Is natural stone expensive?

Some natural stones are more expensive than others, but the average cost of stone has actually decreased in recent years. Many stones are comparable in price to acrylic countertops.

5. Can I place hot pots and pans directly onto my granite countertops?

Yes! Granite absorbs and disburses heat. Your stone will not damage as long as the hot item is placed in a large area on the countertop. We recommend that you do not place hot items on small areas such as the area in front of sink cutouts, as the stone cannot disburse the heat evenly here.

6. Is it true that granite countertops can harbor bacteria?

No! The only material that harbors fewer bacteria than granite is stainless steel.